Been trying to access 'Live Chat' for days now.
However, every time I click on 'Live Chat' I get the following error message across the top of the screen:
LivePerson integration error! lpTag object not loaded!
Anyone come across this one before and any solutions out there?
Thanks for your post
Sorry to hear about the problems you have been having accessing our live chat service.
Can I please ask what it is you needed to contact us about
Gareth_L Forums Team
Got it sorted by a nice man called Gareth this morning.....It couldn't be....could it?
Still interest to know what the error message is all about though.
That's great news Dosser62
The error message
" LivePerson integration error! lpTag object not loaded! "
How are accessing the LIve chat service?
What device and what operating system was this on
Have you ever been able to chat online
If so when did this stop
Using HP Pavilion G7 laptop running Windows 10Pro.
Have used live chat on numerous occasions previously, however, when I click on the live chat (recommended) icon, nothing happens apart from the error message quoted earlier.
Thanks for replying
Have you tried different browsers as well
also getting this whats the answer?
It is usually one of three things1)Live chat is broken2)You are using cached information3)The browser you are using is not supported or you need to update itLive chat is rarely broken for very longYou need to clear all you cache and cookiesUpdate your browser