on 15-10-2021 11:12
There seems to be an issue with the EPG. I have a V6 & a TiVo and both are showing To Be Announced for ITVBe channels 119 & 120 from 7am tomorrow so any Series Links I have set will not record. I have rebooted both boxes to no avail & have also checked the Network in Settings. Has anyone else got this issue or can it be looked into urgently please? I have several programmes over the w/e that I record while out at work but they're currently not showing in My Planned Recordings.
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on 17-10-2021 16:29
The listings error was rectified on my V6 late on Friday.
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on 15-10-2021 11:20
I have the same on my V6 here - the quickest way to report this is by emailing tivoguideerrors@virginmedia.co.uk but I know they're already aware of this.
You could change your SL to "all channels" if you're on MaxIt/XL packages and this'll pickup the HD version for now.
Otherwise hopefully this should get rectified later today or overnight.
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on 15-10-2021 12:38
On my 360 ITV Be HD channel 119 has the EPG populated up until next Wednesday, however the +1 channel is still showing TBA so it looks like the tvguide errors team are already in the process of updating the EPG
on 17-10-2021 16:03
Hi spears8471,
Thank you for your post. We're sorry to hear you're having this issue.
I have been able to locate your account and can see you spoken with the team regarding this.
Did the team advise regarding this?
^Martin
on 17-10-2021 16:29
The listings error was rectified on my V6 late on Friday.
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on 19-10-2021 10:29
They did thank you. It appears to have been resolved now.
on 21-10-2021 10:45
Thanks for the update @spears8471,
Do feel free to come back to our Community Forums if you have any further issues
Kindest regards,
David_Bn