Its a network connection error message. First get a new Cat6a cable. Then switch off both Hub and V6 and unplug from the mains for 5 minutes then restart the Hub. Let it boot up and settle for a few minutes and check the network is connecting ok to a laptop or phone or whatever. Then connect the new cable between Hub and V6 and start up the V6. It should boot up and remake the network connection. Check on the connection when finished on the TV from Home>Help>Settings>Network>Connection status. If that doesnt work - call it in as a fault
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Thanks, i will give this a try. In the short term i connected wirelessly and that seemed to work. I was also having issues wired connection to the tv and that was also fixed by switching to wireless. Will get some new cables and recheck.
I could never fix this C133 error. Forever rebooting V6 box. It would resolve for a couple of days. Happen again and again. Finally got an engineer out who got me to get rid of my Netgear signal booster. Made not one iota of difference. So carried on per usual.
Now got C130 error. Checked all wires properly plugged in several times. Rebooted several times. Error still there. Today I lost BBC tv channels guide (and scheduled recordings) plus Search, Help, catch up but TV guide for other channels still there.