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Channel up button does not work?

dennisandtom
Joining in

When I scroll up. It scrolls down instead, can anyone advise how I can fix this? Scroll down works as normal though.

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Have you tried changing the batteries?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Ayisha_B
Forum Team
Forum Team

Hi @dennisandtom,

 

Welcome to our Community Forums and thanks for posting.

 

Just checking in to see if you managed to get this sorted? I can see Dave suggested changing the batteries.

 

If you are still having issues, you can request a replacement here

 

Thanks

Ayisha_B
Forum Team

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