on 03-07-2022 17:00
Great, the PDF Channel Guide has been reviewed and updated, or has it. Like buses, wait months then 2 arrive, but both no use, but not really a problem!
June 29th - The date on the download changed to 1st June 2022. Channels don't seem to have been reviewed/revised.
July 1st - The date on the download changed to 1st July 2022. Channels don't seem to have been reviewed/revised.
Despite the dates changing on the web page, the announcement/text hasn't changed since 1st February 2022!!
I know the changes in names and even lost of some channels might not be too essential, but if you are going to provide the service, how about timely and right?
on 05-07-2022 17:20
Hi pdfbt40,
Thanks for your post and feedback.
Checking things this end, all is looking as it should be. Have you noticed any errors on the page? If so let us know and we can get these fed back to the relevant teams to amend.
Many thanks,
on 05-07-2022 18:02
Did you read my post.
The webpage has not been updated since February 1st.
Even if there are no channel changes since end of February, why not say so and clear the 5 month old announcements.!!
As it is, there have been several Channel name changes, but I can't remember what they are as the PDF hasn't been changed !!
Maybe a VM person could compare the EPG with the Channel Guide. Being a locked PDF, I can't do it for you.
Oh heres one - Ch 274 - Forces TV - Channel No Longer Available !!
on 07-07-2022 18:39
Thank you for your response @pdfbt40.
Do you mean the PDF image here https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guide is incorrect? Please get back to us when you can so we can best help.
Thanks,
on 11-07-2022 18:32
on 13-07-2022 19:27
Hello pdfbt40,
Thank you for pointing this out to us.
We have let the Team responsible for PDF Channels guides know about this.
Gareth_L
on 20-07-2022 21:18
on 23-07-2022 09:19
Good morning pdfbt40
Thanks for contacting us, I am sure the team are aware but I've messaged them over it anyway.
Kind regards
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 02-08-2022 13:51
on 05-08-2022 09:50
Thanks for coming back to us @pdfbt40, I will be sure to pass your feedback onto the team to get the information updated as soon as possible.
Regards,
Steven_L