on 08-08-2021 16:00
Channel 922 regularly suffers from the m stuttering and breakouts.
Some weeks are better than others - this last week has been a lot worse.
No other channel is affected (sound or video on TV).
Both V6 boxes affected in exactly the same way.
Broadband is fine.
Reboots make no change
All I can do is to pause for a few seconds and then start again on delay. Seems OK then (because feed is buffered perhaps?)
Thanks to a similar question in 2019 I have tried the Radioline app.
That is fine.
But why go through multiple hoops to get something that is on the simple channel guide?
Can you explain why this one channel (out of all the TV and radios that are on the main guide) has this problem - or even better, fix it without recourse to another app? If I'm going to do that, I'll use Tune in on my phone and cast it to Chromecast instead.
Answered! Go to Answer
on 28-10-2021 08:40
@chris_w1
Two weeks, all was good.
But.... this morning, 8.30.
Switched on the downstairs box.
The breaking up has recurred, and had to use the workround with the pause again.
on 01-11-2021 12:30
Hi Argy,
Thanks for coming back to us on this and apologies to hear this fault is back.
Before we can re-raise this, we just need to be certain it's the channel and not your equipment 🙂
Pop back and let us know.
Thanks,
on 08-11-2021 08:50
Morning.
I'm not aware of it on any other channel, and never have been.
It was ok a couple of days in the week, poor again last Friday.
OK over the weekend, and immediately it was turned on this morning (8.48) there were slight breakups, so back to the pause game again.
The boxes (and router) have been rebooted since the last update.
on 10-11-2021 11:16
Thank you for that information.
So it does sound like it could be an intermittent issue. How has the service been for this week?
^Martin
on 10-11-2021 22:33
Yesterday (Tuesday) bad all day.
Today, poor in the morning.
Box turned off around 12,back on again around 1pm. Seemed OK.
on 13-11-2021 09:39
Thank you for the update @Argy
Have you further experienced the issue since Wednesday night?
Thanks,
on 13-11-2021 12:15
@akua_a
Not noticed any issues in the last couple of days, and the radio has been on all day still.
on 15-11-2021 13:40
Hi Argy,
Thanks for coming back to confirm you've not noticed any further issues.
Hopefully this is resolved for you now but if you do have any further problems - please let us know.
Thanks,