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Channel 5 'press red' menu broken (ticket raised = F009593131)

VMViewer
Fibre optic

The 'On Demand' / 'Catch Up' menu that comes up after you 'press red' on any of the Channel 5 network is not working as normal.

If you select Channel 5 from the Channels list it has a 'Not Found' error message and to call 150.

The option to 'press red' is also currently missing on both 5ACTION HD (150) and 5ACTION (187).

 

 

[MOD EDIT: Subject title to add fault ticket]

1 REPLY 1

Lisa_CC
Moderator
Moderator

Hi VMViewer, thanks for letting us know and we'll ask our Support Team to investigate.

 

Thanks,

 

Lisa

.......................

Edit - a ticket has been raised under  F009593131. I don't have and estimated fix time but we hope to get it resolved as soon as possible and sorry for the inconvenience caused