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zeewier
On our wavelength
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Channel 4 + 1 (number 142) in letterbox aspect ratio

Earlier this week somebody complained that the aspect ratio of Channel 4 had changed to letterbox. The solution turned out to be changing the Video output setting.

However, here it is Channel 4 + 1 that has mysteriously changed to letterbox (all other channels are okay). I checked the Video Output setting which is (and always has been) Full Screen.

I tried rebooting the V6 box but that did not help.

Any solutions?

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jb66
Alessandro Volta
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Message 2 of 7
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Re: Channel 4 + 1 (number 142) in letterbox aspect ratio

Changing the settings on the v6 output to zoom seemed to fix it for me

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michaeldavis
Well-informed
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Message 3 of 7
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Re: Channel 4 + 1 (number 142) in letterbox aspect ratio

Press Home:
Help & Settings > Settings > Video Output > Aspect Correction Mode >
You have three options here
Full Screen
Panel
Zoom
It just a case of selecting which one best suits your TV



You can't learn anything from a mistake until you admit that you've made it.
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zeewier
On our wavelength
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Message 4 of 7
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Re: Channel 4 + 1 (number 142) in letterbox aspect ratio

I have never had a need to change the aspect correction since I got the V6, the full screen setting is best for my TV. The zoom setting kind of solves the problem for Channel4 + 1 but presumably when I switch to Zoom that would then apply to all channels, not just Channel 4 + 1. Presumably parts of the picture on the left and right will then be cut off which is not what I want.

What I don't understand is why just one channel suddenly is in letterbox aspect ratio whereas all other channels are unaffected. 

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Superuser
Superuser
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Message 5 of 7
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Re: Channel 4 + 1 (number 142) in letterbox aspect ratio

I'm in Manchester and both C4 SD C4+1 are fine here. My V6 is set to 'Panel' which is designed to preserve the SD aspect ratio of each channel.

Where in the UK are you?

**********************************
I work for Virgin Media - but all opinions posted here are my own
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paul0363
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Message 6 of 7
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Re: Channel 4 + 1 (number 142) in letterbox aspect ratio

It was happening here in Scotland (we were getting C4 SD and C4+1 in 4:3 with a 16:9 image letterboxed) - it seems to have been fixed now though!

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zeewier
On our wavelength
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Message 7 of 7
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Re: Channel 4 + 1 (number 142) in letterbox aspect ratio

Yes C4+1 is looking fine again here in Edinburgh this evening. Hope it stays that way!

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