on 13-11-2021 10:40
I have a V6 Box and a TiVo box. The TiVo box does not have Main event channel my husband likes. Can this be updated to a V6 box free of charge please.
on 13-11-2021 17:35
All the channels you subscribe too should be available on both boxes, whether you have a TiVO or V6 box. Is there an error message showing when you try to watch Main Event on the TiVO box?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 13-11-2021 19:58
As per the previous post, this will have nothing to with the box as such.
On any TiVo or V6, try following Home > Help & Settings > Help > TV Care > I'm missing some channels.
If this fails to resolve, then as before... what error code or message happens on this channel?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 15-11-2021 20:05
Hello Snootyooty,
Sorry to hear of the channel issues on one of your boxes and the Main Event channel, we appreciate you taking the time to post on the forum in regards to this.
It's been a few days since your post so we're checking in to see if the advice offered by the forum VIP's has helped resolve the issue? As advised, all of the channels included in your package should be available across both boxes.
Rob