on 30-11-2021 17:11
Has there been an update to the V6 box in the last few days (possibly firmware) that affects the way the USB works?
I have used the USB socket to provide power to my Nest Thermostat for a number of years (as they are side by side in the living room) however in the last 24 hours when the V6 box goes to sleep it also seems to turn off the power to the USB which has never happened before.
If this is a change, does anyone know if there is a setting that can be adjusted to keep the USB powered at all times?
Thanks
30-11-2021 18:04 - edited 30-11-2021 18:05
Hi Tony
Have you tried adjusting the power save settings:
Home > Help & Settings > Settings > Devices > Power Saving Settings > ✔️ Always On.
It might work continually then?
🤞
on 30-11-2021 18:13
on 30-11-2021 18:21
Hi Tony
It's worth a try Sir.
You could also try setting the Power Saving Setting to > Connected Low Power.
🤞
on 30-11-2021 18:54
@TonyH1 wrote:Has there been an update to the V6 box in the last few days (possibly firmware) that affects the way the USB works?
No, is the short answer.
All the physical connections on a V6 should be active all the time.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks