Catch up on bedroom V6 box is buffereing and stuttering

[MrCairo]

Basically been having issues with the box in our sons bedroom it plays live TV just fine but cannot play any catch up TV to an acceptable level

Tried resetting box a few times but TBH not worked the one downstairs works just fine

Any idea

thanks

[Roger_Gooner]

You can try powerline adapters to see if they solve the problem, if not come back here.

[Molly_T]

Hi MrCairo 👋 Welcome back to the community! Thanks for posting. 

Sorry to hear you have been having some Wi-Fi signal/connection issues with one of your TV boxes. Huge thanks to the community for helping to identify this is most likely the route cause of the on-demand problems! 

You can use our connect app 👉 https://virg.in/connectapp to scan your home for Wi-Fi coverage issues, and order Wi-Fi Pods to boost signal and coverage if needed! If you need more information about our Wi-Fi MAX service you can also find this here 👉 WiFi Max WiFi Speed Guarantee | Virgin Media. 

If you would like to order your first Pod and are unable to do so via the app please let us know and we can offer further support with this! Sadly we are only able to order an initial Pod, consequent orders must be done via the Connect App or by phone. 
Let us know how you get on and if this resolves the issues for you! We will be here to offer further support if needed. 

Wishing you all the best! 🌞