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stewarty61
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Message 21 of 23
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Re: Cant play shows from living TiVO to bedroom


@Ernie_C wrote:

@stewarty61 wrote:

Thanks for your advice 

Just tried network connection again and a reboot but the Key is still not available .

so it looks like on the phone early tomorrow .


Yes, I’m afraid so - looks like an account issue, given there is no MAK on the new box.


Hi all sorted with a phone call at 8.10 this morning the MRS is working MAK are the same 

The living room box wifi is still not that great but can live with it for a while before looking at maybe getting a  Powerline adaptor.

Thanks for your help 

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Superuser
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Message 22 of 23
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Re: Cant play shows from living TiVO to bedroom

Excellent, @stewarty61. Pleased you got it fixed.

Did Virgin Media have to do anything or did you try again before you called?

These boxes that run TiVo software require some sort of registration on TiVo’s systems and this can take a few days at times from when the box is first installed.

Keep an eye on the V6 with the relatively poor WiFi signal and come back if you need further help.

Good that you were able to get through to Virgin Media on the phone with a good result. Many on here, of course, come on here to complain they can’t get through and, even if they do, get poor or no support.

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stewarty61
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Message 23 of 23
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Re: Cant play shows from living TiVO to bedroom

Hi