on 25-09-2021 19:26
Hi
Im trying to delete a program that my other half seems to have linked to an option called " Keep Until "
No matter what i try it just wont delete . 😖😤😤😤😤
Answered! Go to Answer
on 25-09-2021 20:13
Two ways you should be able to delete a recorded programme...
"Delete" from the play-now screen....
Press "clear" from My Shows view
If neither are working, does the programme show in the "recently deleted" folder at the bottom of My Shows?
If all else fails, try rebooting the box via Home > Help & Settings > Clear or restart.
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on 25-09-2021 19:32
on 25-09-2021 19:43
Hi Steve
Ive just tried what you said and it still wont delete . It does say on the other side of the screen " Someone in your household deleted it " but its still there and can still be watched .
on 25-09-2021 20:13
Two ways you should be able to delete a recorded programme...
"Delete" from the play-now screen....
Press "clear" from My Shows view
If neither are working, does the programme show in the "recently deleted" folder at the bottom of My Shows?
If all else fails, try rebooting the box via Home > Help & Settings > Clear or restart.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 26-09-2021 00:25