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telephonist1
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Cannot join or log onto virginmediastore

I have tried to join Virginmediastore on-line and it keeps saying cannot load.  Then when I have been able to get in and join, logging in online and on the tivo box it says cannot load leaving me feeling very frustrated.  

In the past when I have tried to call VirginMedia, they put me through to the company that runs Virginmediastore and they said my tivo box cannot be an updated one, I have asked many times for an up-to-date tivo box and have heard nothing.

 

Can anyone help me??  Thank you.

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Re: Cannot join or log onto virginmediastore

Hi telephonist1, 

 

Thanks for your post, 

 

Sorry to hear you're having an issue with this, 

 

Can you please confirm whether you have a V6 box and if you're still having this issue?

 

Kind regards,

 

Alex_Rm

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