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Are you subscribed to sky cinema?
Ah then you must have then.
What happens if you go to one of sky's movie channels and try to watch a movie live ?
Have you tried resetting your box.. either via the menues or switching it off with the little switch at the back, waiting a short while and then switching on again.
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I'm sorry for the problems you're experiencing with your TV service recently, I can see that Josh has responded to the thread you've created regarding this issue, which you can view by [clicking here].
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