on 16-07-2021 16:13
Can someone please help me with which specific coax cable (or attachment) will fit my box as the lead from the splitter does not fit (Virgin have not helped after 4 phone calls … even sending a remote control…)
the lead from the splitter is the same width as the coax entry - therefore will not fit together
Answered! Go to Answer
on 16-07-2021 16:37
You cannot connect the V6 directly to a coaxial cable as an IEC connector is required. Ask VM for this connector. In this photo see the coaxial cable connected to the V6 via the IEC connector (far left).
on 16-07-2021 16:15
We are having the exact same problem and are told to source the cable from amazon
on 16-07-2021 16:24
If you can post a photo of what you are trying to attach to it might help.
Thanks.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 16-07-2021 16:32
@RhianC wrote:We are having the exact same problem and are told to source the cable from amazon
Duplicate posts merged to keep them in the same place - I very much doubt you would be officially advised to source co-ax cables from Amazon.
That said, as per nodrogd - post some pictures of what you mean and someone can advise.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 16-07-2021 16:37
on 16-07-2021 17:10
on 16-07-2021 17:19
Thanks
on 19-07-2021 12:05
Hi @RhianC
Thanks for your post 🙂
I'm sorry to hear this, I'm going to send you a PM so we can get this sorted for you.
Thanks,
New around here? To find out more about the Community check out our Getting Started guide