Hi, we had two boxes installed today as new virgin customers. Been working fine so far, except for when I have finished watch two on demand programmes. When I have pressed ‘back’ at the end, to go back and choose something else, the whole screen goes blank. No buttons work on the remote but the ‘drum’ sound can be heard, as if the buttons are not working. In both cases I have had to turn the box off at the back and restart. Does anyone else have this issue or a fix? Will be rubbish if this happens every time I watch something!
Sorry to hear that you've been having on-demand issues. Did this occur within the same type of on-demand service, such as iPlayer or was it on separate on-demand services. Also which type of TiVo box do you have? Depending on the type of box you have you may need to check your network connections.