on 27-09-2021 21:46
Channel 531 (BT Sport Ultimate UHD) has a banner message apologising for a break in transmission with a loud buzzing sound on it.
It was like this during the Wasps rugby match yesterday and has persisted, on my box at least.
The rugby match was however watchable on BT Sport 1 HD.
This is presumably an issue with the feed from BT Sport.
To be clear I believe this is on the transmission for all viewers, not just for my line/box.
There's not a live broadcast right now but I'd expect a promotional loop to be playing.
So there's apparently an ongoing issue on the feed.
Have others got this issue?
When is it likely to be fixed? I'm hoping it's OK for the Man City PSG match tomorrow.
on 27-09-2021 22:06
It seems to be a fault BT are aware of outage-issues-relating-to-bt-sport
on 27-09-2021 22:14
Thanks Dave
I’d not seen that thread. Hopefully it’s fixed soon.
on 30-09-2021 11:13
Hi @g0akc
Thank you for making this post regarding the isssues you are experiencing with channel 531, I'm sorry to hear that the banner message has been disrupting your viewing.
How are things working for you now? Is the banner still showing?
Kind regards,
Serena
on 30-09-2021 13:03
The banner didn’t bother me too much (though the buzzing on audio did and should have been addressed).
lost a couple of live performances.
was down to the fire at Red Bee
thankfully restored in time for champions league matches this week and now resolved
better resilience would have been useful