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helicon9
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Re: BBC iPlayer 4k World Cup coverage confirmed but to be "restricted"


@79grv wrote:

@helicon9 wrote:

I can't access the UHD at all. I was in iPlayer before the program started at 6:20.

Kept refreshing but didn't see a new tab anywhere.

Clicking on the live stream only gets me HD.

If I search for Match of the day live I get a UHD optoop but it errors every time with "something went wrong...".

Your telly can't handle it maybe? On the home screen select the game and choose UHD. Works fine, for a while until it buffers then drops sound for me. Can exit and go back in and it works for a while again.


TV can def handle it. The UHD trial within iPlayer works great. If I select it from the home screen it doesn't even ask if I want UHD.

Maybe it's just all the slots are full? Just odd as I was on there way before it began.

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Corinneangela
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Message 302 of 723
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Re: BBC iPlayer 4k World Cup coverage confirmed but to be "restricted"

I have the UHD through V6 iPlayer and so far it's fine - better so far than the afternoon game.

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helicon9
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Message 303 of 723
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Re: BBC iPlayer 4k World Cup coverage confirmed but to be "restricted"


@Corinneangela wrote:

I have the UHD through V6 iPlayer and so far it's fine - better so far than the afternoon game.


Are you able to just go in from the home screen and select UHD? Were you on there ready to get in the queue at 6:20? 

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Weejah2
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Message 304 of 723
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Re: BBC iPlayer 4k World Cup coverage confirmed but to be "restricted"

Same with me. Not given 4k option and when you select it after searching just throws up an error

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oxfordmark
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Message 305 of 723
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Re: BBC iPlayer 4k World Cup coverage confirmed but to be "restricted"


@Weejah2 wrote:

Same with me. Not given 4k option and when you select it after searching just throws up an error


Use the TV app, I accidentally exited during the game and it let me in.

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pheelo79
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Message 306 of 723
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Re: BBC iPlayer 4k World Cup coverage confirmed but to be "restricted"


@helicon9 wrote:

@79grv wrote:

@helicon9 wrote:

I can't access the UHD at all. I was in iPlayer before the program started at 6:20.

Kept refreshing but didn't see a new tab anywhere.

Clicking on the live stream only gets me HD.

If I search for Match of the day live I get a UHD optoop but it errors every time with "something went wrong...".

Your telly can't handle it maybe? On the home screen select the game and choose UHD. Works fine, for a while until it buffers then drops sound for me. Can exit and go back in and it works for a while again.


TV can def handle it. The UHD trial within iPlayer works great. If I select it from the home screen it doesn't even ask if I want UHD.

Maybe it's just all the slots are full? Just odd as I was on there way before it began.


Same here - no option for UHD on home screen and started searching when the programme started at 6:20pm.

Are you searching via iplayer or V6 box? 

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Weejah2
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Message 307 of 723
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Re: BBC iPlayer 4k World Cup coverage confirmed but to be "restricted"

I can't use the TV app without an aerial to tune in. House doesn't have one

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m_bremner
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Message 308 of 723
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Re: BBC iPlayer 4k World Cup coverage confirmed but to be "restricted"

i'm not getting any option for the UHD on iplayer either. is there a way to check my box has the most up to date software?

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ozsat
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Message 309 of 723
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Re: BBC iPlayer 4k World Cup coverage confirmed but to be "restricted"

If you are using the non-UHD version of the app - then it doesn't ask if you want UHD - it just offers live or from the start.

You know when you have the correct video as it has a massive 'BBC UHD' dog in the top-right of the screen.

 


@helicon9 wrote:

TV can def handle it. The UHD trial within iPlayer works great. If I select it from the home screen it doesn't even ask if I want UHD.

Maybe it's just all the slots are full? Just odd as I was on there way before it began.


 

==================================
V6 TiVo (with MRS & UHD/HDR)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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Corinneangela
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Message 310 of 723
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Re: BBC iPlayer 4k World Cup coverage confirmed but to be "restricted"

Yup, I was watching before the match started. Buffered twice now.

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