I have exactly the same issue from BBC1 HD. I stay in Glasgow. I have had the problem for at least a couple of months. It is particularly obvious during Match of the Day on a Saturday and Sunday evening. I have a surround sound system and it manifests itself as a kind of static interference through my two rear speakers. I use the V6 box.
Has anyone from Virgin Media investigated this problem? If there are many users experiencing this issue then it must be something to do with the cable feed.
I keep getting a crackling noise on the sound on BBC 1 HD and then the sound decreases. It’s really annoying. I’m in Lincolnshire. First noticed during Casualty on Saturday and then again tonight during 2nd part of Silent Witness
I use an Onkyo surround sound AV Receiver with a Gallo set of speakers and sub woofer. As far as I am aware, there is no issue with this equipment as it works impeccably with all other channels and Blu Ray discs. The only station that gives me trouble is BBC 1 HD (although I believe I may also have experienced the same issue when watching Match of the Day on BBC2 HD on a Sunday evening). However, it is not every broadcast on BBC 1 HD which generates the problem. It is usually only Match of the Day on a Saturday evening although we did experience the problem quite badly when BBC 1 HD broadcast the Avengers movie "Age of Ultron" over the Christmas period. Otherwise, everything usually works fine.
While we are in communication about this, can I raise another issue which has only recently started over the past few weeks? Using either my V6 box in the living room or my Tivo box in the kitchen, sometimes when we change channel we are presented with a blank screen (with sound) and the only way to fix it is to go back to the previous channel and then change channel again - this usually rectifies the problem. As I say, this has only recently started but is getting more frequent.
Any assistance you can provide would be very welcome.