Adult Content

[Mark6819]

I am having trouble viewing any adult content tv i.e. porn on my tv or mobile over Wi-Fi have turned web safe settings off cleared cache cleaned everything but still no joy called customer services several times but they have been about as good as a chocolate teapot.

Anybody got any ideas please

Thanks

[Kippies]

Have you switched OFF parental controls?

[Mark6819]

yes i have switched off parental controls

[Kippies]

Wait for staff to pick it up- might be the controls are still switched on VM's end.

[Mark6819]

spoke to them many times no help

[Kippies]

Staff on here?

[John_GS]

Hi Mark6819,

Thanks for posting and welcome to the community.

In relation to this, if the team have advised you that child safe is turned off, then please try clearing all history, cache and cookies for me on your devices and check if it works.

Kind regards,

[Mark6819]

Tried that before on phone & laptop still nothing. Have checked web safe it’s off restarted everything cleaned cache & all history but nothing 

[deans6571]

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@Mark6819 wrote:

Tried that before on phone & laptop still nothing. Have checked web safe it’s off restarted everything cleaned cache & all history but nothing 

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...then stop watching porn!

😆

[Hetty_R]

Hi Mark6819, 

Sorry to hear that's not worked. 

I would love to check things from our end and have sent you a private message, please reply when you can. 

Thanks, 

Hetty