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Kezmoo
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7400 error

Hello,

i like many other I have seen have installed my V6 box today and am getting the 7400 error. The channels and guide seem to working and the speed test was fine. 

Wondering if there’s anything you can do your end?

many thanks 

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Superuser
Superuser
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Re: 7400 error

Assuming you made the activation call, it hasn’t taken effect and you’ll have to call in to get your V6 activated correctly.

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Kezmoo
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Re: 7400 error

I had a text message that I had to reply “go” to and then the reply said everything is ready for you to install the new equipment.

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Corinneangela
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Re: 7400 error

Best to still call them, that error message means it hasn't been activated.

 

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Forum Team (Retired) Rebecca_G
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Re: 7400 error

Hey Kezmoo, 

Thanks for posting Smiley Happy 

I can see that Josh has replied to your other post [here]

Everything looks good from here but if you are still having any trouble, just let us know!

Take care 

Rebecca 


Forum Team

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