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move tv box

john9953
Joining in

hi, I would like to get my tv box moved from the upstairs bedroom to my kitchen/dinner is there a virgin media contact number to get this organised or live chat link as I cant find one, I understand there is a one off charge for this work to be carried out 

 

Thank you

John

1 ACCEPTED SOLUTION

Accepted Solutions

japitts
Very Insightful Person
Very Insightful Person

Yep - 0345 4541111 or 150 from any VM phone. Choose the "I have a fault" options and then explain you need a "non-fault tech callout" for £25

Staff should respond on here in a few days, but calling could be quicker.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

Yep - 0345 4541111 or 150 from any VM phone. Choose the "I have a fault" options and then explain you need a "non-fault tech callout" for £25

Staff should respond on here in a few days, but calling could be quicker.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Thanks for raising your query john9953,

From checking our service I can see that there is an appointment booked in.

Do let us know if you face any issues.

Take care,

Kain