cancel
Showing results for 
Search instead for 
Did you mean: 

interrupted transmission

david340
Joining in

Screen blacks out for a few seconds only several times a day

23 REPLIES 23

There seems to be some duplication. I have since heard from Reece in you team and sent the last lot of information to him three days ago.

Hi @david340 thanks for your post.

Okay I do apologise - if you're communicating with Reece directly, please be assured they'll come back to you in due course.

Many thanks

Tom_W

Sorry for the delayed reply. I have tried all suggestions made so far but the problem remains. The picture is great most of the time and Diagnostics tells me the connection is good, but I still get the screen blackout 2 or 3 times during each viewing period. Not world shattering but very annoying if it happens at a key point in the programme.

David.

Hello david340.

Thanks for your reply. 
I think its best if we arranged for an engineer to attend and take a look 
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L