on 29-04-2022 18:19
Screen blacks out for a few seconds only several times a day
on 22-05-2022 16:50
There seems to be some duplication. I have since heard from Reece in you team and sent the last lot of information to him three days ago.
on 24-05-2022 17:37
Hi @david340 thanks for your post.
Okay I do apologise - if you're communicating with Reece directly, please be assured they'll come back to you in due course.
Many thanks
on 13-06-2022 11:06
Sorry for the delayed reply. I have tried all suggestions made so far but the problem remains. The picture is great most of the time and Diagnostics tells me the connection is good, but I still get the screen blackout 2 or 3 times during each viewing period. Not world shattering but very annoying if it happens at a key point in the programme.
David.
on 15-06-2022 14:23
Hello david340.
Thanks for your reply.
I think its best if we arranged for an engineer to attend and take a look
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
Regards
Gareth_L