on 02-03-2022 20:11
hello every morning so fair I turn my tv on my box is frozen and I have to keep resting it every morning so fair the box stays on all night but i have to keep resting when I turn the tv on in the morning could it be faulty
on 09-03-2022 18:54
Hi @sandelben
The channels that the set top box freezes on, are they LIVE TV channels or are they ondemand/catch up, recordings or programmes on apps at all?
Is your set top box in a well ventilated area? I would highly recommend switching your set top box off or at least into standby mode when you are not using it at night. Our set top box will need to do software updates and as such will run more smoothly when you have rebooted on a regular basis.
on 10-03-2022 01:14
On a live channel it well ventilation it updated yesterday to the latest version that might have fix it not sure
on 12-03-2022 10:09
Thank you for the update @sandelben.
Please do let us know how it goes.
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