on 02-01-2021 20:06
got my Virgin TV connected today, however the local news channel is not our usual one.
2. the volume up and down do not seem to be working on the remote, neither does the mute button.
any idea's anyone?
Thanks in advance
Answered! Go to Answer
on 02-01-2021 23:25
@S-L_M wrote:got my Virgin TV connected today, however the local news channel is not our usual one.
2. the volume up and down do not seem to be working on the remote, neither does the mute button.
any idea's anyone?
Thanks in advance
Regions on Virgin are dependent on the network headend you are downstream of. There are some areas where regions overlap & additional services are available.
If you post back with your location (nearest town will do) I can check the headend list for any alternatives that should be available.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 03-01-2021 15:25
@S-L_M wrote:
Hi there,
Worksop here (North Notts but with a S81 area postcode)
Thank you
Worksop is part of the Nottingham franchise so you are getting East Midlands BBC & Central East ITV on 101 & 103 respectively.
Part of this area also receives Lincs & Yorks BBC plus Yorkshire South ITV. If these are available you will find them on channels 858 & 870. If you don’t get these you are stuck with the East Midlands services. You can set the BBC iPlayer app on your box to any region you choose via the settings menu in the app. This also allows you to view the local news both live & delayed.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 02-01-2021 20:11
on 02-01-2021 20:16
Thanks for the swift reply, not sure if this will work as ours is a VIRGIN TV 360 version box?
on 02-01-2021 20:23
on 02-01-2021 21:17
To pair the 360 remote hold down the 'TV' button and '0' button together until the Standby button starts to flash.
on 02-01-2021 23:25
@S-L_M wrote:got my Virgin TV connected today, however the local news channel is not our usual one.
2. the volume up and down do not seem to be working on the remote, neither does the mute button.
any idea's anyone?
Thanks in advance
Regions on Virgin are dependent on the network headend you are downstream of. There are some areas where regions overlap & additional services are available.
If you post back with your location (nearest town will do) I can check the headend list for any alternatives that should be available.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 03-01-2021 13:50
on 03-01-2021 15:25
@S-L_M wrote:
Hi there,
Worksop here (North Notts but with a S81 area postcode)
Thank you
Worksop is part of the Nottingham franchise so you are getting East Midlands BBC & Central East ITV on 101 & 103 respectively.
Part of this area also receives Lincs & Yorks BBC plus Yorkshire South ITV. If these are available you will find them on channels 858 & 870. If you don’t get these you are stuck with the East Midlands services. You can set the BBC iPlayer app on your box to any region you choose via the settings menu in the app. This also allows you to view the local news both live & delayed.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 03-01-2021 16:03