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Voice search

nige1976
Joining in

on ‎08-08-2022 19:07

Can you help please

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4 REPLIES 4

roy247
Community elder

on ‎08-08-2022 19:39

Would that one streaming service be a particular app or live TV, possibly a bit more info about when you see this would help with the answers you receive.

 

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nige1976
Joining in
In response to roy247

on ‎08-08-2022 19:57

It’ appears when I am watching live tv.  Anywhere within the service from the guide to watching catch up to live tv.  I can’t voice search at all.

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roy247
Community elder
In response to nige1976

on ‎08-08-2022 20:17

Just to clarify that, the message appears without you pressing the voice control button.

If that's the case I would say your remote either has a sticky voice control button or is faulty.

 

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newapollo
Very Insightful Person
Very Insightful Person
In response to nige1976

on ‎08-08-2022 20:31

@nige1976 wrote:

It’ appears when I am watching live tv.  Anywhere within the service from the guide to watching catch up to live tv.  I can’t voice search at all.

Hi @nige1976

Have you tried new batteries or rebooting the 360?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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