Virgin UHD

[Dazza124]

Hi All,

Virgin UHD was in my channel listing but has since disappeared. I looked in manage channels and its not there either.

Anyone know why this has gone?

[newapollo]

Hi again @Dazza124 

There was an app update 2 days ago on my android devices -  although the date on googleplay shows the update was 25th November - bug fixes.

Maybe they introduced some new bugs?

[Molly_T]

Hi @Dazza124, thank you for posting. 

Sorry to hear about your missing VM UHD channel, from what i can tell from this thread it has now been resolved?

Also thanks to @newapollo for all their advice and support. 

Let me know if the problem is not resolved and we will look into it further for you. 

All the best. 

[Dazza124]

Hi Molly_T,

Yes all is sorted I can view the channel. However the Virgin channel is no longer available on the App as per the chats in this thread.
If you want to pass this along to the developers that would be great.

[John_GS]

Hi Dazza124

I am not sure if it's ever been on the app but have asked the question for you 🙂

I'll be in touch when I have an answer. Best,

[John_GS]

Hi Dazza124

I've had an update, the channel has never been on TV Go

Best. 

[newapollo]

Thanks for the update @John_GS