on 18-12-2021 07:15
I received this offer last week :
Saved the URL for Saturday 18 December -
https://www.virginmedia.com/virgin-tv-edit/customer-exclusive/virgin-tv-uhd-channel-no-extra-cost
There is also a post in the Community :
https://community.virginmedia.com/t5/Digital-life/Enjoy-Virgin-TV-UHD-channel-at-no-extra-cost-over-...
It is now Saturday, and the channel is still not available, subscription only
Channel 228
Answered! Go to Answer
on 20-12-2021 19:55
Thanks for that. No messages on mine but the channel is now available to view.
on 18-12-2021 10:09
I keep getting emails from Virgin Media titled "Our Christmas TV gift to you"
Then goes on the say they are giving me access to Virgin TV Ultra HD from the 18th to 31st December on channel 228 or 999.
I have just checked and neither channel is available,they are both grayed out and a subscription bis required.
Is this another special offer from Virgin Media to me, that does not apply to me, a loyal customer.
on 18-12-2021 10:49
I've combined a couple of posts into one thread here, where the issue is clearly the same. And I don't imagine there's anything sinister in this - just a fault that's hopefully easily rectified.
I'm on Maxit bundle so can't verify this problem - but have flagged it to forum staff for checking.
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on 18-12-2021 12:19
on 18-12-2021 17:54
I came on the forum as I'm having the same issue! I have the mixit package so wondered if that was why. I have had the email a couple of times so assumed they'd only email customers who are eligible
on 18-12-2021 18:36
I received an email saying I was getting this channel for free from the 18th - today - (I have a V6!box) but it’s saying ‘not authorised’
on 18-12-2021 20:59
Finally, a third eMail and this one includes details of the valid packages
Mix
Fun
Player
Big TV
Strange that MixIt is not included
Equally, the eMail clearly states "offer for you"
Very misleading
on 18-12-2021 21:43
Do I have to do something to be able to watch it?
on 18-12-2021 21:57
on 18-12-2021 22:15
Hi
New t this so please forgive if not posted in the correct place.
I received email ref Ibshouldxhave access to the above channels for 21:30 films between 18th and 31st Dec. Just tried and neither channel is available.