on 20-10-2021 09:20
‘You can now use your Virgin TV remote to control this Virgin TV box, and change the volume and power off your LG TV.’ or ’You can now use your Virgin TV remote to control this Virgin TV box, and change the volume and power off your Sony TV.’
The notifications appear every few minutes and are extremely annoying!
I can change the volume control on my remote to control the LG TV, which in turn controls the soundbar as it's connected via HDMI ARC or I can directly control the Sony soundbar. Depending on which device I set for volume control, a notification saying I can control the other one keeps appearing. For example, if I set volume control to LG TV I get notifications that I can control the Sony.
There is no way to disconnect from either device in settings to prevent getting the notifications. I have tried multiple reboots and no joy!
There are other threads with similar issues, yet this software big has still not been fixed:
https://community.virginmedia.com/t5/Virgin-TV-360/Soundbar-notifications-issue/m-p/4765137#M16027
It's very disappointing I'm not able to use my soundbar with Virgin for this reason - if it's not fixed quickly I'll be moving to Sky!!
on 07-02-2022 11:10
Just to add that my problem has been resolved. Not sure why or how, but these notifications are no longer appearing. I hope somehow they disappear for everyone else having this issue.
on 07-02-2022 11:43
That’s interesting. Can anyone else confirm they have gone or have a got to re wire the speakers……
hope it’s been patched. 🙂