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V6 box won't update

mj_1985
Tuning in

Hi all, hope you are well. 

I'm getting MA1/4/0 error when trying to update to 360. 

I've had a few issues trying to update. My box was stuck in a loop after resetting for nearly a day. It's now reset and I have no recordings on the box. Still won't update. Anything else I should try to get the update to work?

Thanks

Matt

3 REPLIES 3

Chris_W1
Forum Team
Forum Team

Hi mj_1985, thanks for the message and welcome back to the forums. 

This is a migration issue, can you unplug the box from the mains for around 5 minutes and reboot to see if anything changes?

Are you still having this issue since posting?

Kind regards, Chris. 

Hi, thanks for your reply.

I've managed to sort now, I pretty much did that in the end 

Thanks.

 

 

 

 

Hey @mj_1985, thanks for reaching out to us on the Virgin Media forums!

I'm glad to hear that the update has gone through 🙂
As always - reach out on here and we will assist as much as we can.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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