Upgrading V6 to 360.

[Tenebreaux]

Hi all.

I contacted CS last week to upgrade from my current V6 boxes to 360. Agent said she would order a remote for me. When I told her I had two V6 boxes she said she could only order one at a time and I'd have to order the second remote separately. I've just been reading on another thread that the second V6 box will auto update after the first one. So does that mean I can't use the box in the bedroom until I've ordered and received a second remote?

[Tenebreaux]

Remotes are due to be delivered today. No tracking number or contact of any sort from Yodel. Min four hour wait times on the chat. WhatsApp people are useless, been in a call queue for 55 mins so far trying to find out where the kit is.

[Tenebreaux]

Apparently Yodel only provide a tracking number five minutes before they deliver the parcel.

[Tom_W1]

Hi @Tenebreaux, apologies you've had some difficulties in trying to trace your delivery.

Have you been able to successfully receive your package from Yodel, did this arrive on Saturday?

Regards