Upgraded V6 Box Profiles

[Mundiz]

I've upgraded 3 x V6 boxes to 360 and set up my profiles on one of them. When I went to my other boxes I expected my profiles to be automatically carried over. They were not. When I press the profile button I'm presented with the original add profile option. When I try to set up a profile I'm told that it is already set up and can't proceed. What can I do?

[Daniel_Et]

Hi @Mundiz 👋 Thank you for your post 😀

We're sorry to hear about the problem you're experiencing 😔

We'd suggest following the advice provided in this thread here in the first instance. 

General advice on personalised profiles with a 360 box can be found here. 

If you're still no further forward thereafter, please pop back to us.

Regards,
Daniel