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Upgrade from V6 to 360: Error MA1/4/30

daveo77
Dialled in

Received new 360 remote lunchtime, tried to run the 360 upgrade in the V6 menu, and it came back 'Upgrade failed. Error MA1/4/30'.

Tried multi reboots, even switched from wired too wireless and still no luck.

Using my own router with DNS set to OpenDNS and hub in modem mode.

I've not tried switching hub back to router mode yet.

12 REPLIES 12

newapollo
Very Insightful Person
Very Insightful Person

Hi again @daveo77 

YOu soemtimes have the option of turning on subtitles using the context button, that's the button with 3 dots just above and to the right of the Speech button.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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OK. I'm using a Harmony Hub Elite remote, which doesn't have that button mapped (using Ziggo Mediabox Next device profile), so is there an alternative way to access that feature or do I need to use the original remote ?

newapollo
Very Insightful Person
Very Insightful Person

I'm afraid I haven't got a harmony remote to check.

As far as I'm aware the harmony remote works when being set up as either Ziggo Mediabox Next or Ziggo DCX960. 

It's possible that the Ziggo DCX960 might have those buttons mapped if you want to try it, and if not switch back to  Ziggo Mediabox Next

Other people have been using the /one-for-all-evolve-2-urc7125-universal-remote-control 

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali