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Unable to remove from watchlist

Nightsun1
Tuning in

I have an issue now where I have 3 shows in the Watchlist that are stuck. 
The image of the show has been replaced with 'not available' text and when selected and the 'remove from watchlist' option used it does nothing. 

Anyone know how to remove these?

6 REPLIES 6

japitts
Very Insightful Person
Very Insightful Person

I'll go for the obvious suggestion, have you tried restarting your 360?

I vaguely recall another similar post on here a few months back, and that was the fix there.

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newapollo
Very Insightful Person
Very Insightful Person

Hi Nightsun1,

You should be able to remove items from your watchlist using the TV Go app.

Navigate to  My saved content. Under the Watchlist section click on Show all. On the screen that opens click on EDIT.

There will be a radio box to the left of each item, you can either click individual items or select all. Then click on Delete.

Dave
I don't work for Virgin Media.
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Ayisha_B
Forum Team
Forum Team

Hi @Nightsun1,

 

Welcome to our Community Forums and thanks for your post. 

 

I can see our VIP's have provided some helpful advice. 

 

Feel free to give us a shout if you have any further issues. 

Ayisha_B
Forum Team

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Hi, thanks yes this cleared all but one of the stuck programs. 

The last one gives an error 'Sorry - there's no data available. Please try again later.'

Annoying but no the end of the world. 

Thank you for the update @Nightsun1.

 

Have you tried rebooting your hub as suggested prior? https://www.virginmedia.com/help/virgin-tv-restart-or-reset-your-box#tab2

 

Thanks,

Akua_A
Forum Team

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thrice
Superfast

I used to have this problem and resorted to the TV GO app workaround to remove 'stuck' programmes. This was the case right up until the latest 4.34 software update which seems to have squashed this bug.