on 22-02-2022 20:42
All of a sudden I'm having problems with my recorded programmes. When I go to watch my recordings, it won't let me watch the older recording first . For example, I record an episode last night and tonight and when I go to watch them I can only watch tonight's episode. It doesn't let me arrow up to watch last nights first.
Please advise as this has only just started happening
Answered! Go to Answer
on 22-02-2022 21:21
Hi Tracy04,
I assume you can up and down OK on everything other than series recordings, I would try resetting the box if you haven't already tried, you can turn the box off with the switch on the back of the box leave for a minute then turn back on. If that doesn't work you could try a factory reset, you get the option to keep your recordings, sounds a bit drastic for the problem but it was the ony thing that worked when I had a funny with the remote on the tvguide when everything else was ok.
on 22-02-2022 21:21
Hi Tracy04,
I assume you can up and down OK on everything other than series recordings, I would try resetting the box if you haven't already tried, you can turn the box off with the switch on the back of the box leave for a minute then turn back on. If that doesn't work you could try a factory reset, you get the option to keep your recordings, sounds a bit drastic for the problem but it was the ony thing that worked when I had a funny with the remote on the tvguide when everything else was ok.
on 23-02-2022 07:56
Thank you , doing this helped and the problem is now fixed