TV360 remote power light flashes

[markdyer72]

For some reason my tv and virgin box came on for no apparrant reason. Remote wasn’t touch.  Now when I pick up the remote when the system is off the red standby power button flashes 5 times.   Any ideas 

[joebloggs]

Mine does that every time I pick the remote up while the box is in standby - maybe it’s just telling us it’s off 

[markdyer72]

Ah ok I had never noticed before today 😁

[Ayisha_B]

Hi @markdyer72,

Welcome back to our Community Forums and thank you for your post. 

How are things looking since you posted? Have you ran through any of the basic checks via our troubleshooting page?

Let us know if the issue still persists and we can take a closer look for you. 

Hope to hear from you soon 🙂 

[markdyer72]

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@Ayisha_B wrote:

Hi @markdyer72,

Welcome back to our Community Forums and thank you for your post. 

How are things looking since you posted? Have you ran through any of the basic checks via our troubleshooting page?

Let us know if the issue still persists and we can take a closer look for you. 

Hope to hear from you soon 🙂 

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All’s good thankyou, must be normal that it flashes 5 times when the v6 box is off.

[Ayisha_B]

Thanks for coming back to me @markdyer72. 

Glad to hear all is good! You know where we are if you need us 🙂

Have a great day!

[jbutt47208]

the trouble shooting link does not work ,404 error ,as also happens in the check status page when checking for unknown fault

[Anonymous]

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@markdyer72 wrote:

For some reason my tv and virgin box came on for no apparrant reason. Remote wasn’t touch.  Now when I pick up the remote when the system is off the red standby power button flashes 5 times.   Any ideas 

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The remote’s power button flashes when the the box is off and remote is moved as a visual prompt to power-on the box. 

[Steven_L]

Thanks for coming back to us @jbutt47208. Are you still having the same issues and if so have you been able to check for any issues on service status page, since you last posted?

Regards,

Steven_L