on 29-09-2022 16:27
Today I've received two 360 remotes so I can upgrade my two Tivo Boxes
The upgrades and remote Sync was a breeze
However the Voice Command doesn't seem to work on one of them --- when I press the VC Button the "onscreen MIC icon" just comes on for a second and then goes off.
The other controller works fine thank you 😀
Any tips ?
on 29-09-2022 17:15
I got my 360 remote today as well. Had the same problem as you but pressing the power off (top right), followed by a a power-on resolved the issue.
on 29-09-2022 17:43
/\/\ Thanks for replying but that didn't work ..... While I was there, I removed the handset batteries and rebooted the box'
Voice Command stll not working though one box 😔
on 02-10-2022 10:26
Hi @Mike_Nottm
Thank you for your post and welcome to our community.
I am sorry to hear about the issues you are having with one of your new remotes.
Do you have an Eero router/ mesh set up in your property at all?
Please pop back to us when you can.
Vikki - Forum Team
New around here? To find out more about the Community check out our Getting Started guide
on 02-10-2022 11:10
I've conacted the150 help desk ---- they are sending me two new 360 handsets
on 04-10-2022 11:40
Hey Mike_Nottm, thank you for letting me know about this.
If you need any tips or advice on getting the best out your remote, please follow this link. Thanks
Matt - Forum Team
New around here?