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TV problems

Stevie113
Joining in

on ‎17-05-2022 20:18

It’s getting quite tedious now. Netflix, and catch up services won’t play. Sky Sports won’t play through the Sky app. Is this just me or is it Virgin services falling apart?

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4 REPLIES 4

roy247
Community elder

on ‎17-05-2022 20:49

Can't help with Netflix as I don't have it, you might need to give examples of your other problems. The 360 doesn't have a Sky Sports  app do you mean through catchup or are you using the TVGO app.

 

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Stevie113
Joining in
In response to roy247

on ‎17-05-2022 20:54

I think I posted this in the wrong forum, should have gone in apps. 

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roy247
Community elder
In response to Stevie113

on ‎17-05-2022 20:56

No problem ‌‌👍‌

 

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newapollo
Very Insightful Person
Very Insightful Person

on ‎17-05-2022 21:32

Hi @Stevie113 

Are you talking about Netflix and catch up services via your VM set top box? 

If so, which set top box do you have? https://www.virginmedia.com/care/tv-fault/which-tv-box 

Which other set top box apps aren't working?

Is it a wired or wireless connection?

As to the Sky Sports app, which device are you having the problems on? Also are you logging in via the VM icon?

Sky Sports sign inSky Sports sign in

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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