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TV 360 with Sky Glass

eb154
On our wavelength

Hi, is anyone here using Virgin TV 360 with a Sky Glass TV? Are there any issues? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

There was a post last year  where someone had Sky Glass and they couldn't pair the the 360 remote with the TV

https://community.virginmedia.com/t5/Virgin-TV-360/Link-Remote-to-Sky-Glass/td-p/5008409 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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See where this Helpful Answer was posted

8 REPLIES 8

newapollo
Very Insightful Person
Very Insightful Person

There was a post last year  where someone had Sky Glass and they couldn't pair the the 360 remote with the TV

https://community.virginmedia.com/t5/Virgin-TV-360/Link-Remote-to-Sky-Glass/td-p/5008409 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

eb154
On our wavelength

Thanks. I’m assuming the answer is just to use 2 remotes 🤷‍♂️

newapollo
Very Insightful Person
Very Insightful Person

Hi again @eb154 

You should also  have a read of <<< this thread >>>  which has been updated today.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

eb154
On our wavelength

Thanks, but that’s the same link as the one above.

newapollo
Very Insightful Person
Very Insightful Person

Ooops sorry-  that'll teach me NOT to answer posts on the forums at the same time as watching sport on TV 🤐

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Hi @eb154 thanks for reaching out to us on the forums page. 🙂

I'm sorry to hear about the issues with the TV 360 and Sky Glass. 😞
May I ask what the issue is? Are you not able to use the remote with the Sky Glass?
Let us know, send a picture if you can of the issue, please try to avoid any personal information from being posted.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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eb154
On our wavelength

No, I’m asking questions before I take out a contract, thanks. I have your broadband and my sky tv contract ends in a couple of months so I’m researching; mostly because Sky Glass is an absolute donkey. I’m probably going to be trying your stream service first as my NOWTV device works perfectly. Thanks for asking, though.

Thank you for letting us know @eb154 

We are happy to see you are interested in our services. You can find some of our great deals here https://www.virginmedia.com/broadband/packages

Thanks,

Akua_A
Forum Team

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