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TIVO Box Sound only no picture

dublin21
Just joined

on ‎02-07-2022 06:41

Hi I am having the same issue as everyone sound only no picture , have switched off the box rebooted many times ..everything else’s works < can an engineer be sent out it’s been like this for 2 days now

c

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3 REPLIES 3

jb66
Very Insightful Person
Very Insightful Person

on ‎02-07-2022 07:22

Have you unplugged your TV from Wall for 30seconds also? 

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japitts
Very Insightful Person
Very Insightful Person

on ‎02-07-2022 09:17

1: You've posted in the TV360 forum but referenced a TiVo, they're totally different boxes. Which do you have? Check here if you're not sure

2: jb66 advice is a great place to start

3: If problems persist, do you get your 360/TiVo menu system, or literally no picture at all?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Zach_R
Forum Team
Forum Team

on ‎04-07-2022 11:27

Hi @dublin21,


Thank you for your post and welcome to our community forums. We're here to help.

I am really sorry to hear that you appear to be facing some issues with you TiVo box/service recently. Are these problems ongoing for you today? If so, has the advice provided by the other community members here helped at all?

Thanks,
 


Zach - Forum Team
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