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gangan · ‎08-01-2022

I have the 360 ‘upgrade’ and now have to manually turn on the subtitles each time I change channels. Is this a new feature. If so can I get the V6 back?

Ernie_C · ‎08-01-2022

Subtitles can be turned on for all channels in Settings on a TV 360.

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japitts · ‎08-01-2022

Other 360 users can probably help with the subtitle question, but no - once you've converted to 360 you can't have TiVo or V6 back.

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Ernie_C · ‎08-01-2022

Subtitles can be turned on for all channels in Settings on a TV 360.

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newapollo · ‎08-01-2022

Go to Settings > Profiles > Subtitle options > On/Off

Dave

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gangan · ‎08-01-2022

Thank you so much. I’ve didn’t realise that Settings was there. I didn’t. Get any documentation when they downloaded the new software.

newapollo · ‎08-01-2022

Hi again @gangan

There's an online PDF user guide https://assets.virginmedia.com/resources/pdf/Virgin-TV-360-User-Guide.pdf

Also the following page should help with any questions https://www.virginmedia.com/help/virgin-tv-360

Anything else you need help with just create a post and we'll do our best to help.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Kain_W · ‎10-01-2022

Hi gangan,

Thanks for your post and I'm glad to see it's resolved for you with great help from @Ernie_C and @newapollo

If you do have any queries at all please don't hesitate to contact us and our team will support you!

Thanks,

Kain