on 26-04-2022 13:52
Hi
Does anyone else suffer with "ghosting" on sky sports f1?
Just had an engineer check connections, change my box and boost my signal but still the sky sports f1 channel picture is awful, its barely watchable, never had this on the Now Tv app!
Answered! Go to Answer
on 26-04-2022 20:50
I sometimes find with the Sky Sports Football HD, Sky Sports Premier League HD, and to a lesser extent Sky Sports Main Event HD often give a better picture if I set the HDMI resolution to either 1080i or 1080p on the 360 and leave my TV to do any upscaling. I haven't had to do that with the Sky Sports F1 HD channel though.
on 28-04-2022 09:34
I tried as you suggested but to no avail. I know its not a fair comparision but this is 2022 and Virgin need to compete with the way most people watch TV i.e Streaming....
on 01-05-2022 17:21
Hi BazzaBear,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issues you've had with the Sky Sports Channel.
I have been able to check our system and I am unable to locate any issue that could be affecting this.
I have read over what you have advised up to now. Can you confirm if you have been able to try a different Tv at any point?
^Martin
on 04-05-2022 09:02
Hi Martin
Thank you for your reply, unfortunatly i do not have an alternative TV to try. As mentioned, this is a new TV which has no issues with HD or the inbuilt Netflix type services. I have had Virgin in my home for the last 20 odd years, mainly the Broadband service, when i moved we changed this to include the TV so that it includes the F1 and BT Sports channels, If the "Normal SD Channels" are this bad what's the point of having the package?
Bazzabear
on 04-05-2022 09:43
Are you able to post a picture or video of this problem?
I could be wrong, but it seems there's an element of guesswork in this thread as to what the issue actually is.
A picture tells a thousand words...
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on 06-05-2022 15:17
Hi @BazzaBear
Welcome to the community!
Sorry to hear you're having picture issues on you TV at this time. We can run through some checks and questions on your set top box. Please let me know if any of these steps help at all:
on 06-05-2022 18:40
Hi Carley, many thanks for replying
The answers are as follows;
Does not happen on the HD channels, happens on a lot of the SD channels with varying degrees, unfortunately the channel I'm most interested is the Sky F1 and its one of the worst!
Cables are of a good quality and are all tightly connected.
No error messages or codes on set top box
The LED on the set top box is White
Picture resolution is set back to automatic, i did try each setting but this had little to no effect
Many thanks
on 06-05-2022 19:50
Watching f1 tonight I was thinking the same I was thinking if sky reduced the quality then they gave us the uhd channel wold that be only HD at best
on 07-05-2022 10:19
on 07-05-2022 12:13
The SD versions of Sky Witness, Sky Comedy, Sky History +1, 4Seven and ITV2 +1 use the same mux as Sky F1 if all these have the same problem you may need your signal levels adjusting. You can compare those against Sky Sports Golf, Sky Showcase and ITV3 +1 as they use a different mux.