on 26-02-2023 09:08
I have just subscribed to sky cinema free for one year but all the films ask me to upgrade so I can’t watch any of them
on 26-02-2023 12:59
Hi @Poshloos
How did you subscribe to sky cinema free for one year?
Upgrades placed over the phone are usually actioned immediately.
Any other method normally takes 2 or 3 days working days as the changes need to be input into the systems manually.
on 26-02-2023 16:24
And can you view the broadcast channels in EPG positions 401-411?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 28-02-2023 18:21
Hi Poshloos,
Thanks for posting and welcome to our community 🙂
Sorry to hear you're having some issues watching Sky cinema, can you confirm if you're trying to watch via the TV or TVGO?
Has there been any change since your post on Sunday?
Alex_Rm