on 22-08-2021 14:08
Hi
sky sports HD picture is absolutely abysmal. We actually pay a lot for this and the picture is like standard definition and it wasn’t like this before. Who’s to blame? Sky or Virgin please can this be sorted.
on 22-08-2021 18:41
Which Sky Sports HD channel is this on? There's 9 of them!
When you say "it wasn’t like this before" - before what or when?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 22-08-2021 20:57
All sky sports hd channels. Not one in particular. It’s been like this for a few months I’ve noticed. Before that it was fine. This is on tv 360
on 23-08-2021 02:03
The football is by far the worst picture quality compared to BT sport, la Liga tv, and premier sports.
on 23-08-2021 21:55
Just turned the football on skysport and the picture is bad, have Virgin media inadvertently switch the HD stream over to the SD?
on 24-08-2021 07:32
The picture is awful and this why we are holding out for sky sports UHD but once again we have been left disappointed.
on 26-08-2021 14:07
Hi all,
Sorry to hear of the issues you're having with Sky Sports HD. We're looking into this but not able to replicate this issue currently.
Are any of you able to test if this issue is occurring and on which / all channels right now and update the thread?
This would be very helpful.
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 27-08-2021 18:18
Hi
its happening all the time on all sky sports channels. It wasn’t like this before. I have noticed this in the past two months or so. It definitely isn’t a HD picture. This is sky sports it’s an expensive package and we have to be okay with a picture like this?
on 30-08-2021 14:00
Hi kashiup
Thanks for coming back to us. Is this on both boxes or just 1?
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 30-08-2021 19:00
Hi
both boxes. Tv 360 box and 360 mini box