on 09-02-2023 07:21
on 20-02-2023 09:39
I've just came across this post.
I'm a maxit TV customer and I've had the same email and the same issue.
Not really good enough that no one at virgin media can provide an answer. I'm going to get onto them today too!
on 20-02-2023 12:28
I had an e-mail stating that Sky Kids is available free of charge for maxit customers, which I am, but when I tune in to the channel it says that I need a subscription. Why
on 20-02-2023 12:37
If its a TV Edit email then its probably an error.
Its part of the Kids add-on which is not included in Maxit.
A fellow VIP is pursuing the matter with the Forum Team at the moment.
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on 21-02-2023 10:20
Received an email stating I would get channel 708 for free. When I go to the channel it asks me to upgrade. How can this be.
on 22-02-2023 09:58
23-02-2023 20:11 - edited 23-02-2023 20:12
I always thought that Max It superceded Mix/Mix It in the TV packages. Very poor communication from VM, no message about the error in an email about it either, just a quiet website update...
on 23-02-2023 20:15
@RedAndWhite wrote:I always thought that Max It superceded Mix/Mix It in the TV packages.
Mixit is the currently sold base-tier, Maxit is the currently sold top-tier.
Mix is a legacy package that was pitched somewhere in the middle - it's not been sold for several years, was abolished alongside Full House.
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