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Replacement 360 Power Cable

Jcox89
Joining in

Hello,

I require a replacement power supply cable/plug for my Virgin 360 TV Box. 

I tried telephoning but the help desk sent me the wrong item. Currently been without my Virgin TV for over 2 weeks. 

1 REPLY 1

Sabrina_B
Forum Team
Forum Team

Hi @Jcox89 👋.

Thanks for reaching back out to us. Apologies with the issues that you have had with the wrong item being sent to you. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina