Hi @Lez22
Each 360 remote pairs 1 to 1 with the box, it does not use infra-red (IR). This means you can only use one remote with a box and not multiple.
You can use some third party remotes such as the OneForAll URC7125 - use the SimpleSet setup process and choose Ziggo manufacturer
Also the Logitech Harmony remote. You need to set them up as a "Ziggo Mediabox Next"
You can also control the 360 by using the Virgin TV Go app.
You may also be able to program your TV smart remote with the 360 box, my LG remote works using Ziggo as the manufacturer.
DaveI don't work for Virgin Media.I'm a Very Insightful Person, I'm here to share knowledge.
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