cancel
Showing results for 
Search instead for 
Did you mean: 

Remote control dead

AshleyM00
On our wavelength

Hi there, 

My Virgin 360 remote has stopped working. I have changed the batteries and still no joy. Is it possible to get sent a new one? Thanks.

Ash

12 REPLIES 12

Chris_W1
Forum Team
Forum Team

Hi AshleyM00, thanks for the PM, I am glad to hear that this is on the way to becoming resolved. 

Please let us know how it goes?

Kind regards, Chris. 

All resolved - cheers Chris 🙂

Thanks for the update @AshleyM00 - great to hear all resolved.

Please do pop back to the Community should you ever need anything.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill