on 15-02-2023 12:33
Hi there,
My Virgin 360 remote has stopped working. I have changed the batteries and still no joy. Is it possible to get sent a new one? Thanks.
Ash
Answered! Go to Answer
on 20-02-2023 09:34
Hi AshleyM00, thanks for the PM, I am glad to hear that this is on the way to becoming resolved.
Please let us know how it goes?
Kind regards, Chris.
on 23-02-2023 11:04
All resolved - cheers Chris 🙂
on 25-02-2023 15:21
Thanks for the update @AshleyM00 - great to hear all resolved.
Please do pop back to the Community should you ever need anything.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill