on 18-10-2022 19:36
Why cant i use the interactive red button on sky sports to watch the championship games. Never worked.
Answered! Go to Answer
18-10-2022 19:55 - edited 18-10-2022 19:56
Make sure you are on 503 or 513.
Press Red. After the splash screen disappears press the ‘…’ button on the right side of the remote. This will bring up a menu of the matches available.
Be warned the sound you get may not match the match (excuse the pun) that is on the screen. It’s an ongoing issue.
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18-10-2022 19:55 - edited 18-10-2022 19:56
Make sure you are on 503 or 513.
Press Red. After the splash screen disappears press the ‘…’ button on the right side of the remote. This will bring up a menu of the matches available.
Be warned the sound you get may not match the match (excuse the pun) that is on the screen. It’s an ongoing issue.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 18-10-2022 20:07
Thank you very much for this, worked 💪
18-10-2022 20:08 - edited 18-10-2022 20:10
Exactly same as per usual press Red on correct channel splash screen flashes up and off again.
All I have is blue bar at bottom. Saying press backup to exit to video menu.
... Button does nothing for me.
I have reset box multiple times, second time killed power for 5 minutes
on 18-10-2022 20:11
@jpeccles wrote:Exactly same as per usual press Red on correct channel splash screen flashes up and off again.
All I have is blue bar at bottom. Saying press backup to exit to video menu.
I have reset box multiple times, second time killed power for 5 minutes
When you see the blue bar press the contextual button (three dots) on the remote as per my instructions above. This will produce a pop-up menu from the bottom bar.
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on 18-10-2022 21:04
Red button not working, everything turned off and back on made no difference.....
on 19-10-2022 12:36
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on 19-10-2022 18:58
No that was not the problem, switching to the red button should give a choice of match, only takes me to the main match showing on the channel I was watching
on 19-10-2022 19:51
Red button not working at all for me this evening - a familiar problem...
on 19-10-2022 20:22
It's working for me, you need to be on 503, press the red button and the the info button (...), for some reason the top game is Blackburn V Sunderland which was played last night.